Information We Collect

We may collect personal information directly from you, automatically when you interact with our store, and from service providers or other parties that help us operate our services.

• Contact information, such as your name, email address, telephone number, billing address and shipping address.
• Order and transaction information, including products ordered, purchase history, order status, returns and related transaction details.
• Account information, if account functionality is available and you choose to create or use an account.
• Customer support information, including messages, questions, feedback and other communications you send to us.
• Device and technical information, such as browser type, device type, IP address, network information and similar technical identifiers.
• Usage information, such as pages viewed, interactions with store features, referring pages and approximate activity information.
• Marketing preferences and information about how you interact with marketing communications, where applicable.

How We Use Personal Information

We use personal information for purposes connected with operating Cookease and providing our products and services.

• To process, confirm, fulfill, deliver and manage purchases, returns, refunds and related transactions.
• To communicate with you about orders, customer service requests and other interactions with Cookease.
• To operate, maintain, troubleshoot and improve our store, products, features and customer experience.
• To detect, investigate and help prevent fraud, misuse, security incidents and other potentially harmful activity.
• To personalize content and understand how visitors interact with our store.
• To provide marketing or advertising where permitted by law and consistent with available preferences.
• To comply with legal requirements, enforce applicable terms and protect our rights or the rights of others.

Cookies & Similar Technologies

Our store and the services that support it may use cookies, pixels, local storage and similar technologies. These technologies can help keep the store functioning, remember preferences, understand site performance, maintain security and support analytics or advertising.

Your browser may allow you to block or remove cookies. Limiting certain technologies may affect the availability or performance of some store features.

Where applicable law requires consent or provides additional controls for certain cookies or similar technologies, we will provide relevant choices through the tools available on our store.

How We Disclose Information

We may disclose personal information to parties that help us operate Cookease or when disclosure is otherwise permitted or required by law.

• Shopify and other technology providers that support our ecommerce store and related functionality.
• Payment processors, fraud prevention providers and financial service providers involved in processing transactions.
• Shipping, logistics and fulfillment providers that help deliver and manage orders.
• Customer service, communications, analytics, marketing and advertising providers where relevant to the services they perform.
• Professional advisers, auditors, insurers or other providers where reasonably necessary for business, legal or compliance purposes.
• Government authorities, regulators, courts or other parties when we believe disclosure is required by law or reasonably necessary to protect rights, safety or security.
• Parties involved in an actual or proposed business transaction, such as a merger, acquisition, financing, restructuring or transfer of assets, subject to applicable law.

Advertising & Analytics

We may work with analytics, marketing or advertising providers to understand store activity, measure performance and, where permitted, provide more relevant advertising.

Some privacy laws define certain disclosures for targeted advertising or cross-context behavioral advertising as a “sale,” “sharing” or similar regulated activity even when no money is exchanged for personal information.

Where these laws apply, you may have the right to opt out of certain uses or disclosures. Available controls can be accessed through our Your Privacy Choices page.

Your Privacy Rights

Depending on your location and applicable law, you may have some or all of the following rights regarding your personal information.

• Request access to certain personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information, subject to applicable exceptions.
• Request a portable copy of certain personal information.
• Object to or restrict certain processing in circumstances provided by law.
• Withdraw consent where processing is based on consent.
• Opt out of certain targeted advertising, sale or sharing activities where applicable.
• Appeal a decision regarding a privacy request where applicable law provides an appeal right.

We may need to verify your identity before completing certain requests. Where permitted, an authorized agent may also submit a request on your behalf, subject to verification requirements.

We will not unlawfully discriminate against you for exercising privacy rights available under applicable law.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining appropriate transaction records, resolving disputes, enforcing agreements, protecting security and complying with legal obligations.

Retention periods may vary depending on the type of information, the context in which it was collected, legal requirements and our operational needs.

Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

No transmission or storage system can be guaranteed to be completely secure. You should use care when transmitting information online and protect any account credentials associated with services you use.

International Processing

Cookease and the providers that support our store may process personal information in countries other than the country where you live. Privacy and data protection laws in those countries may differ from the laws in your jurisdiction.

Where required by applicable law, appropriate mechanisms may be used to support international transfers of personal information.

Children's Privacy

Our store is intended for a general audience and is not designed to collect personal information directly from children who are below the minimum age established by applicable privacy law.

If you believe a child has provided personal information to us in circumstances that are not permitted by law, please contact us so we can review the situation and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, legal requirements or other operational considerations.

When we make changes, we may update the “Last updated” date shown at the top of this page. Where required by law, we will provide additional notice or obtain consent before material changes take effect.

Contact Us

If you have questions about this Privacy Policy, our information practices or a privacy request, you can contact Cookease using the information below or through our Contact page.

• Email: info@cookease.lat
• Phone: 2185550195
• Address: 1415 MENDENHALL AVE, Breckenridge MN 56520